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Privacy Policy

Last Updated: November 2024

GALAXY HUB – Digital Streaming Platform

Website: galaxy-hub.online
Contact: support@galaxy-hub.online

1. Introduction

At GALAXY HUB, along with our affiliates (hereinafter referred to as “GALAXY HUB”, “we”, “us”, or “our”), we are committed to protecting the privacy and security of the information collected from our users.

This Privacy Policy explains how we collect, use, store, and disclose information when you access or use our digital services, including our website galaxy-hub.online (the “Site”) and any related platforms or services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy and our Terms of Service. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

We collect information to provide, improve, and secure our Services. Some information is necessary for basic functionality.

Information You Provide

We may collect information when you:

• Register or request access to our Services

• Contact us via email or support channels

• Participate in promotions, surveys, or feedback

• Request customer or technical support

This information may include:

• Contact Information: Email address or other contact details

• Account Information: Login credentials or access details

• Payment Information: When applicable, handled securely through third-party payment processors

• Communications: Messages, inquiries, or feedback you send us

Information Collected Automatically

When you use our Services, we may automatically collect:

• Device Information: IP address, browser type, operating system

• Usage Data: Pages visited, time spent, interaction data

• Location Data: Approximate location based on IP address for compliance and service optimization

3. How We Use Your Information

We use your information to:

• Provide and operate our Services

• Manage access and user requests

• Improve performance, reliability, and user experience

• Communicate important updates and service-related information

• Provide customer support

• Prevent fraud, abuse, or unauthorized access

• Comply with legal and regulatory obligations

We may aggregate or anonymize data for analytics, research, or business insights.

4. How We Share Information

We may share information only as necessary with:

• Service Providers: Hosting, analytics, customer support, payment processing

• Legal Authorities: When required by law or to protect our rights

• Business Transfers: In case of merger, acquisition, or asset sale

We do not sell personal data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure proper functionality of the site

• Analyze traffic and usage

• Improve performance and user experience

You can manage or disable cookies via your browser settings. Some features may be affected if cookies are disabled.

6. Analytics & Advertising

We may use third-party analytics tools (such as Google Analytics) to understand how users interact with our Services.

These tools collect anonymized usage data to help us improve our platform. We do not knowingly collect sensitive personal data through analytics tools.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse.

However, no online system is 100% secure. You are responsible for keeping your access details confidential.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

When data is no longer required, it is securely deleted or anonymized.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

We encourage you to review their privacy policies before providing any personal data.

10. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent where applicable

• Opt out of marketing communications

Requests can be made by contacting us at:
📧 privacy@galaxy-hub.online

11. California Privacy Rights (CCPA)

California residents have rights under the CCPA, including:

• Right to know what personal data is collected

• Right to request deletion

• Right to opt out of data sharing

• Right to non-discrimination

12. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of the Services after changes indicates acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📧 privacy@galaxy-hub.online

GDPR Compliance (EU Users)

If you are located in the European Union, you have rights under the GDPR, including access, correction, deletion, and objection to processing. We respond to GDPR requests within 30 days.

Legal Disclaimer

GALAXY HUB operates as a digital streaming access platform and complies with applicable laws and regulations. We respect intellectual property rights and respond promptly to any valid legal notices.